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Please note: During office hours, contact our office on (03) 9716 2000

If urgent repairs occur after hours and they fit into the list set out in the Residential Tenancies Act 1997, firstly contact the following number and leave a message: 0431 812 045

Burst hot water unit
A serious roof leak
A blocked/broken lavatory
Gas Leak
Flooding/serious flood damage
An electrical fault
A failure or breakdown of the gas, electricity or water supply
A serious storm or fire damage
A failure or breakdown of any essential services or appliance provided by the landlord for hot water or cooking
An appliance, fitting or fixture which is not working properly & causes a substantial amount of water to be wasted
Any fault or damage that makes the rented premises unsafe or insecure
A serious fault in a lift or staircase in the rented premises
Emergency Tradespeople
The following tradespeople can be contacted after hours ONLY if the maintenance is in one of the above categories. Please Note: If you contact a tradesman and it’s not considered urgent you will be charged for their time.

PLUMBER:    BRAIMACK INDUSTRIES – Brad | 0404 025 222
LOCKSMITH:    PRODATUM LOCKSMITHS – Natalie | 0432 276 544